Frequently Asked Questions
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Your first 60-minute session is all about you.
We’ll start by talking about your history, what’s been going on, and what you’d like to achieve. Then we’ll do a full-body assessment, looking at posture, strength, and mobility. If it seems helpful and you’re comfortable, we can also do an internal pelvic floor exam, but this is always completely optional.You will receive treatment on day one, and before you leave, we’ll create a plan that’s tailored to your goals, your lifestyle, and what matters most to you.
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Beginning September 1, 2025, you can begin physical therapy in Texas without a physician’s referral for up to 30 consecutive calendar days. If treatment is needed beyond that, you’ll need to obtain a referral from a physician, nurse practitioner, chiropractor, or similar provider.
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Yes. At Pivot Physio, we treat women, men, and children for a wide range of pelvic health and musculoskeletal concerns. Care is always tailored to each person’s age, comfort level, and individual goals.
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Absolutely. Many of our patients come to us with concerns that aren’t listed on our site, or with a diagnosis that’s still being figured out. If it’s related to pelvic health, movement, or musculoskeletal function, we can likely help and if it’s something outside our scope, we’ll point you toward the right specialist. If you’re unsure, reach out and we can talk through your situation before you book.
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While financial responsibility rests with you, some insurance companies do offer reimbursement for out-of-network services through a process involving a "superbill." This detailed receipt includes the treatment codes and services provided during your sessions. Following every visit, we can provide a superbill for you to submit to your insurance company.
Please note: We do not treat individuals 65+ with Medicare for medically necessary physical therapy, as Medicare does not allow reimbursement for out-of-network providers. -
We strive to make payment as convenient as possible by accepting debit/credit cards, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA) funds. We also provide a Good Faith Estimate prior to your visit to ensure transparency regarding the cost of your care.
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While financial responsibility rests with you, some insurance companies do offer reimbursement for out-of-network services through a process involving a "superbill." This detailed receipt includes the treatment codes and services provided during your sessions. Following every visit, we can provide a superbill for you to submit to your insurance company.
Please note: We do not treat individuals 65+ with Medicare for medically necessary physical therapy, as Medicare does not allow reimbursement for out-of-network providers.
Personalized, Effective Care
Our goal is to provide you with personalized, effective care tailored to your unique needs. If you have any further questions or need additional information, please reach out.