Frequently Asked Questions

  • In your 60-minute session, we’ll discuss your history, current concerns, and goals. A full-body assessment will follow—posture, strength, mobility, and, if appropriate, an internal pelvic floor exam. Immediate treatment may be provided, and you’ll leave with a personalized plan built around your goals and lifestyle.

  • In Texas, you're allowed to begin physical therapy without a physician's referral for up to 10 consecutive business days. If treatment is needed beyond this period, we'll need to obtain a referral from a qualified healthcare provider to continue. This process ensures that your care remains coordinated and comprehensive.

  • Absolutely! At Pivot Physio, we address a wide range of pelvic floor and orthopedic issues. To determine if we can provide expert care for your specific concern, you're welcome to send us a message or schedule a complimentary 20-minute consultation. This allows us to discuss your needs and how we can best support your health journey.

  • While financial responsibility rests with you, some insurance companies do offer reimbursement for out-of-network services through a process involving a "superbill." This detailed receipt includes the treatment codes and services provided during your sessions. Upon your request, we can provide a superbill for you to submit to your insurance company. However, it's important to note that reimbursement is not guaranteed and varies by insurer.

    Please note: We do not treat individuals 65+ with Medicare for medically necessary physical therapy, as Medicare does not allow reimbursement for out-of-network providers.

  • In my experience within various insurance-based models, I've observed that insurance constraints can sometimes limit patients' access to necessary care, delay treatment, or prematurely discontinue therapy once initial improvements are noted. By moving away from insurance-based models, we place decision-making directly in your hands. This approach empowers us to collaboratively determine the course and duration of your therapy, free from external limitations, ensuring that your treatment aligns with your personal goals and needs.

  • We strive to make payment as convenient as possible by accepting debit/credit cards, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA) funds. We also provide a Good Faith Estimate prior to your visit to ensure transparency regarding the cost of your care.

woman with resistance band on foot sitting on floor in Pivot Physio office for pelvic health physical therapy

Personalized, Effective Care

Our goal is to provide you with personalized, effective care tailored to your unique needs. If you have any further questions or need additional information, please reach out.